Policies

🌸 Cozyr Policies

By placing an order with Cozyr, you agree to the following policies. Please read carefully before purchasing 🤍

🛍️ Orders

    •    All items are made to order unless stated otherwise

    •    Please double-check your order details before placing your order

    •    Once an order is placed, it cannot be changed or canceled

⏳ Processing & Shipping

    •    Presale items ship within [insert timeframe: ex. 1–3 weeks]

    •    Processing time does not include shipping time

    •    Once your order ships, you will receive tracking information

Cozyr is not responsible for delays caused by the shipping carrier.

📦 Shipping Info

    •    Please ensure your shipping address is correct at checkout

    •    Cozyr is not responsible for orders shipped to incorrect addresses provided by the customer

    •    If a package is lost or delayed, please contact the shipping carrier directly

🚫 Returns & Refunds

    •    All sales are final

    •    No refunds, returns, or exchanges

⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect:

    •    Contact us within 48 hours of delivery

    •    Include your order number and clear photos

We will review and work to resolve the issue 🤍

📏 Sizing

    •    Please review size charts before ordering

    •    Cozyr is not responsible for incorrect size selection

💌 Contact

For any questions or concerns, please contact:

anayah13@icloud.com

🤍 Thank You

Thank you for supporting Cozyr. Every order means so much and helps bring this vision to life ✨